Extra Sensory Brand Index
The Extra Sensory Brand Index (ESBI) model gives the brand manager a deeper understanding of the experience landscape in which their brand is traded. More importantly, the manager can compare critical touchpoints that drive the possibility of purchase, as well as providing a health index that can be used to assess the level of marketing spend when calibrated against competitors.
ESBI should form an integral part of the marketing manager’s portfolio management strategy as it delivers critical information needed to make objective marketing choices.
This product is important in helping the marketer understand the type of interaction their brand has with the prospect. The sensory evaluation of the interaction is particularly insightful as it shows which interactions have the largest bearing on overall product opinion and purchase.